Running a Pet Sitting business can feel like herding cats! Scheduling for one or two people is already pretty tricky. Now imagine trying to write a schedule for half a dozen employees, who all need to be in different places at different times. Add in a few dozen clients with unique requirements and a schedule that can change daily. Each one of those clients has needs that can change on the fly! More often than not, those changes happen after hours, and who wants to have to answer the phone at all hours? It’s a lot to balance when you think about it. Thankfully, modern technology has provided a solution – Pet Sitting Software!
Is it worth the extra cost? Absolutely! You’ll save more time and money than you ever thought possible by using pet sitting software in your business! You’ll altogether bypass many complications and misunderstandings before they even show up. Your clients and your employees will have a much better experience when using pet sitting software. Here are some specific reasons why pet sitting software is beneficial for your business.
Clients Control Details with Pet Sitting Software
It’s hard to remember every client’s information. Between addresses, key numbers, pets, and care instructions, there is a lot to retain. It would be best if you had a place where this information is safe but easy to access. Pet sitting software puts the power in the client’s hand. They can access their client portal at any time to add, remove, or change information. Even in the middle of the night! When you use the software, you get the up to date information right from the horse’s mouth. As a result, the risk of miscommunication drops dramatically. It’s secure, accessible for everyone, and easy to use!
Increases Client Satisfaction
When a client calls to make changes to their schedule or account information, someone will have to take the phone call. Otherwise, your business can end up missing critical information! Pet sitting needs can come up at all hours, so that means someone would have to be available to meet expectations. The cost of that adds up fast. Since the software allows clients to make changes themselves, they don’t have to call to update the information because the software is accessible to them 24/7. Of course, having customer support at a time that is convenient for them always increases client satisfaction.
Pet Sitting Software Saves Time and Money
Earlier, we talked about how a software program lets your clients update their accounts. In addition to making your clients happy, it saves you a lot of time and money since you nor your team needs to update the records. Once they have updated their information, the software notifies your team of the changes. These automatic updates are fantastic because it keeps your entire team in the loop so you can always give excellent service to your clients. Without software, you would be spending a lot of time trying to update your team with phone calls and text messages. What a time suck!
Eliminates Scheduling Errors
Pet sitting software eliminates missed appointments or accidental overbookings. It can be hard to remember what appointments you have scheduled and completed if you don’t have a system.
What do you do when you are out on the job, and a client calls with a schedule change? Do you write it down and hope that you remember to make the change when you get home? This method is risky. However, having a system in place where the client makes the necessary changes eliminates that risk.
Additionally, it can help with another problem. Have you ever accidentally double-booked yourself? You definitely can’t be in more than one place at a time. This mistake is a horrible, panicky feeling. When you have scheduling software, you don’t have to worry about this happening. With software, you can check the schedule and keep any conflicts from happening, making everything run like a well-oiled machine. It is scheduling made easy!
Keeps You Competitive
Lastly, having your scheduling simplified will make you more efficient as a company. Most businesses in this day and age are using software, so it’s good to keep up with the competition. Its time-saving benefits are great for you and your clients, but that’s not all they offer. They also provide peace of mind to your clients through GPS tracked maps of where the sitter walked their pet and pictures of their furry friends. When you’re missing home, nothing is better than having some new photos of your pets to put a smile on your face. One of the main reasons to hire a pet sitter is to help soothe that anxiety about what is going on in the empty home. The client report cards help keep the client informed of what is happening while they are away.
Pet sitting software does make your business seem modern and efficient. But it also helps your clients feel connected to home and your company. Immediately, clients will see your business as professional and trustworthy. You have software that simplifies your business operations, and your clients get top-notch care. It is a win-win situation.
Pet Sitting Software Elevates Your Business!
Choosing the right software is a tough decision to make. Each one has various features with pros and cons, besides multiple price points. Depending on your team’s size, the price can change drastically. Time to Pet is a little more expensive, especially if you have a larger team, but it is still well worth the money. Precise Petcare, Leash Time, and Pet Sitter Plus are all excellent options as well. You will need to find the one that will work best for your business and its needs.
These companies offer a free trial, so don’t be afraid to try out different ones and get a feel for which one you like best. If you have any doubts, then you really should try them out before settling on one. Happy hunting!
0 Comments